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Kfriday Customer Tier Program

The Kfriday Customer Tier Program is designed to reward our most valued customers for their continued trust and support.
Earn Points every time you use Kfriday’s services and enjoy exclusive benefits — including Tier Coupons and priority support — as you move up the Tier levels.
The more you spend, the more Points you earn—unlocking greater value and premium support along the way.

VIP
Total SpendOver 25,000,000 KRW
Points1%
VIP Support
Tier Coupon5x
Platinum
Total Spend12,500,000 - 24,999,999 KRW
Points0.6%
VIP Support
Tier Coupon3x
Gold
Total Spend6,500,000 - 12,499,999 KRW
Points0.4%
VIP Support
Tier Coupon2x
Silver
Total Spend2,500,000 - 6,499,999 KRW
Points0.2%
VIP Support
Tier Coupon
Bronze
Total Spend100,000 - 2,499,999 KRW
Points0.1%
VIP Support
Tier Coupon
Iron
Total Spend0 - 99,999 KRW
Points
VIP Support
Tier Coupon
Rules
How is my Tier determined?

Your Tier is determined by your biannual total spending during January to June & July to December.
Eligible spending includes: OFM purchase value, Shipping fees, Kfriday service fees.
The higher your total spending within a Tier period, the higher your Tier status.

When is my Tier renewed?

Customer Tiers are reviewed and renewed twice a year on January 7th & July 7th

What is VIP Support?

VIP Support is an exclusive benefit available to our top Tier customers. VIP customers can directly contact our Customer Support Supervisor via KakaoTalk chat for, not limited to, urgent assistance, special requests, last-minute changes or concerns.

Point Guides
How do I earn Points?
You will earn Points whenever you make a purchase with Kfriday. Earned Points can be used to offset your balance on future requests.
Point Value: 1 Point = 1 KRW
How to Claim Points?
Once your invoice has been paid and completed, you may claim Points after 14 days. A “Confirm & Earn” button will appear on the Invoices page next to your invoice. You will have 90 days from the eligible date to claim your Points. For OFM packages, Points can be claimed after the package has arrived and been scanned at our warehouse.

Important Notice: Once Points are claimed, no adjustments will be allowed. This includes, but is not limited to: Refunds, Credits for sold-out items, Any other post-claim adjustments, etc.

How long are Points valid?
Points are valid for 6 months from the date of issuance. Unused Points will expire automatically after the validity period.
Where can I check my Points balance?
After logging into your account, Profile → My Points
How can I use my Points?
You can apply Points by entering the amount you wish to deduct from your balance in the payment details pop-up during checkout.
Tier Coupon Guides
What is a Tier Coupon?
A Tier Coupon is a fixed-amount discount coupon issued based on your membership tier, which can be applied toward eligible service fees (see “How can I use the Tier Coupons?”).
Tier Coupons are provided to eligible customers at the beginning of each renewal period, as follows:
• VIP: OFM Service Coupon (KRW 15,000) x 2, Unboxing Priority Coupon (KRW 5,000) x 2, Packing Priority Coupon (KRW 20,000) x 1
• Platinum: Unboxing Priority Coupon (KRW 5,000) x 2, Packing Priority Coupon (KRW 20,000) x 1
• Gold: Unboxing Priority Coupon (KRW 5,000) x 2
How can I use the Tier Coupons?
At checkout, you can select a Tier Coupon to apply as a discount, up to the coupon’s face value.
For example, selecting a 15,000 KRW OFM Service Coupon reduces the applicable service fee by up to 15,000 KRW — if the fee is lower than the coupon amount, only the actual fee is deducted, and no cash or credit is issued for the difference.
How long is a Tier Coupon valid?
All Tier Coupons are valid for 6 months and expire on your next membership renewal date.
What happens if I cancel an invoice that used a Tier Coupon?
If you cancel an invoice that used a Tier Coupon, the coupon will be automatically returned to your account and can be used again on a future order before its expiration date.

Program Policy: Kfriday reserves the right to modify, suspend, or terminate the Customer Tier Program, including Tier qualifications, Point issuance, and benefits, at any time without prior notice.